“Click Here?” Fiduciaries: Is Your Retirement Plan’s Website/Portal User-Friendly?

These days, nearly everything – and everyone – is online, including retirement plan participants. Participants can use their plan’s websites or online portal to do just about anything – enroll (or disenroll), make or change contribution elections, select or change investment options, request distributions, etc. Not surprisingly, the design of a plan’s website/portal can affect participants’ retirement decision-making. For instance, a 2020 study by professors at UCLA and Carnegie Mellon showed...
By: Foley & Lardner LLP