Arbitration’s Double-Edged Sword: The Rise of Mass Claims

In recent years, numerous businesses have successfully enforced broad arbitration clauses, particularly those embedded in terms and conditions of online service agreements. We previously discussed a noteworthy example from a recent New Jersey appeals panel decision.1 The underlying cause of action in that case stemmed from a motor vehicle collision that occurred while plaintiff was a passenger in a ride share vehicle....
By: Husch Blackwell LLP

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