FTC Files Consumer Protection Complaint Against Uber for Deceptive Billing and Cancellation Practices
By EsqSocial Corporation 28/04/25
On April 21, 2025, the Federal Trade Commission (FTC) announced that it had filed a complaint against Uber Technologies, Inc. and Uber USA LLC (collectively, Uber), a rideshare and delivery company. Among other things, the FTC alleges in its complaint that Uber violated Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act (ROSCA) by charging consumers for its Uber One subscription service without their consent and making it difficult for users to cancel the service despite...
By: Wilson Sonsini Goodrich & Rosati